To begin a return, please contact us at Sales@theonekshop.com.
We accept returns on any unopened bottles with the original seal intact, provided there is a valid reason for the return. Reach out to us, and we’ll review your request to determine eligibility.
If your return is approved, you will be responsible for the return shipping costs and creating the return label. We’ll provide detailed instructions on how and where to send your package. Please note that returns sent without prior approval will not be accepted.
For any return-related questions, feel free to contact us at Sales@theonekshop.com.